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Terms of Service

Effective Date: January 1, 2026 • Understandly LLC

These Terms of Service (“Terms”) form a legally binding agreement between you (“User,” “Customer,” “you,” or “your”) and Understandly LLC (“Understandly,” “Company,” “we,” “us,” or “our”) governing access to and use of the Understandly platform, website, applications, AI tools, and related services (collectively, the “Service”).

By accessing or using the Service, you agree to be bound by these Terms.

1. The Service

Understandly provides an AI-enabled educational platform designed for homeschool families, parents, students, co-operatives, teacher groups, and other educational users. The Service may include curriculum management tools, assignment creation features, progress tracking, AI-guided learning tools, and a controlled testing environment intended to limit access to external resources during assessments.

Understandly provides tools to support learning and instructional organization. The Service is not a school, accredited institution, or licensed educational provider.

2. No Guarantee of Educational Outcomes

Understandly does not guarantee any educational or academic outcomes. Use of the Service does not ensure:

  • Improved academic performance
  • Specific grades or test scores
  • Mastery of any subject matter
  • Admission to educational institutions
  • Compliance with any educational standards

Educational outcomes depend on numerous factors beyond the Company's control, including user effort, instruction quality, environment, and curriculum choices.

3. AI Tools and Automated Systems

The Service includes AI-powered features intended to assist learning through guided prompts, contextual support, and structured assistance. These tools are designed to support educational engagement, not to provide final answers or replace instruction.

You acknowledge and agree that:

  • AI outputs may contain inaccuracies, incomplete information, or errors.
  • AI responses are informational only and not professional, legal, academic, or instructional advice.
  • Users remain responsible for evaluating and supervising all learning activity.

Understandly may improve its AI systems using aggregated and de-identified usage data but does not use personal student data to train general-purpose AI models.

4. Locked Browser and Testing Environment

Understandly may provide a controlled testing environment designed to reduce access to external tools or applications. This feature is intended to assist in maintaining a focused testing experience. However:

  • No software can guarantee complete prevention of cheating or circumvention.
  • Users may discover technical workarounds.
  • Device, network, or hardware configurations may affect functionality.
  • Understandly does not guarantee test integrity or security.

Parents, guardians, and educators remain responsible for supervising assessments and student conduct.

5. Accounts and Eligibility

Accounts for minors must be created and managed by a parent, guardian, or authorized educator. You agree to:

  • Provide accurate and current information
  • Maintain account confidentiality
  • Supervise minor users
  • Ensure compliance with all applicable laws
  • Obtain any required parental or educational consents

You are responsible for all activity occurring under your account.

6. User Content

Users may upload educational materials, assignments, curriculum content, and related data (“User Content”). You represent and warrant that:

  • You have the legal right to upload the content
  • The content does not violate any law or third-party rights
  • The content does not infringe intellectual property rights

You grant Understandly a limited, non-exclusive license to host, process, display, and use User Content solely to provide and operate the Service.

Understandly does not actively monitor all User Content and is not responsible for its legality or accuracy.

7. Restricted Data

You agree not to upload:

  • Social Security numbers
  • Government identification numbers
  • Full financial account information
  • Protected health information subject to HIPAA
  • Biometric identifiers

You are solely responsible for compliance with applicable data protection laws.

8. Acceptable Use

You agree not to:

  • Bypass platform restrictions or security features
  • Reverse engineer or scrape the Service
  • Use automated tools to access the Service without authorization
  • Use the AI system to generate answers intended to defeat learning
  • Upload unlawful, harmful, or abusive content
  • Interfere with system performance

Violations may result in suspension or termination.

9. Beta Features

The Company may provide experimental features (“Beta Features”). Beta Features are provided “as is” without warranties and may be modified or discontinued at any time.

10. Intellectual Property

Understandly retains all rights, title, and interest in the Service, including software, systems, AI models, and platform design. No ownership rights are transferred to users. Users receive a limited, non-transferable license to access and use the Service during their subscription.

11. Derived Data and Analytics

Understandly may use aggregated, de-identified data derived from system usage to improve the Service, develop features, and conduct performance analysis. Personal student data is not sold.

12. Fees and Subscriptions

Certain features require payment. Subscriptions renew automatically unless canceled before the renewal date. Fees are non-refundable except where required by law. Free trials convert to paid subscriptions unless canceled.

13. Termination

Understandly may suspend or terminate access for violations of these Terms. Upon termination:

  • Access rights end
  • Licenses are revoked
  • Data may be deleted or anonymized

14. Student Privacy Laws

The Service is designed to support compliance with student privacy laws such as FERPA, COPPA, and PPRA. Parents and educators remain responsible for obtaining required permissions.

15. Confidentiality

Users agree not to disclose non-public features, system designs, or proprietary AI behaviors.

16. Disclaimers

The Service is provided “as is” without warranties of any kind, including fitness for a particular purpose or uninterrupted operation.

17. Limitation of Liability

To the maximum extent permitted by law, Understandly's total liability shall not exceed the fees paid by you in the previous twelve months. The Company is not liable for indirect or consequential damages.

18. Indemnification

You agree to indemnify Understandly against claims arising from your misuse of the Service, User Content, or legal violations.

19. Force Majeure

Understandly is not liable for failures caused by events beyond its control, including outages, disasters, or internet disruptions.

20. Assignment

Understandly may assign these Terms in connection with a merger, acquisition, or sale.

21. Arbitration and Class Action Waiver

Disputes shall be resolved through binding arbitration. You waive the right to jury trials and class actions.

22. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

23. Changes to Terms

Understandly may update these Terms. Continued use of the Service constitutes acceptance of changes.

Have questions about our terms?

support@understandly.com
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